Privacy Policy

Privacy Notice

Effective Date: July 01, 2019

Introduction

This Privacy Notice discloses the privacy practices for Handtmann, Inc and Handtmann Canada Limited, Albert Handtmann Holding GmbH & Co. KG (collectively “Handtmann”, “we”, “our” or “us”) and our website located at http://www.handtmann.ca and http://www.handtmann.us (collectively the “website” or “Site”). This Privacy Notice applies solely to information collected, used, and shared when you visit or make purchase from or by this website, except where stated otherwise. We do not knowingly attempt to solicit or receive information from children.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

PURPOSE

Handtmann cares about your privacy rights. We allow users to review, change, or terminate your account at any time.

We recognize the importance of your privacy and the sensitivity of personal information. Handtmann is providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that we receive. This Privacy Policy explains our information practices, the kinds of information we may collect, how we intend to use and share that information, and how you can opt out of a use or correct or change such information.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you provide to us such as name, address, contact information

We use the term “personal information” to mean any information that can be used to identify an individual. Our primary goals in collecting personal information are to both provide and improve our services and to allow you to enjoy and easily navigate our Site with the most accurate and relevant information to you and/or your organization.

We collect personal information that you voluntarily provide to us when registering with Handtmann expressing an interest in obtaining information about us or our products and services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

CREDIT CARD Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor (INSERT PAYMENT PROCESSOR INFORMATION) and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Information automatically collected

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our website.

We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. If you access our Site with your mobile device, we may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

These cookies are used to collect information about how you interact with our Site and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this Site and other media.

Information collected from other Sources

We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

HOW DO WE USE YOUR INFORMATION?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To send you marketing and promotional communications for Business Purposes and/or with your Consent. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “What are Your Privacy Rights?” section below).
  • To send administrative information to you related to your account, our Business Purposes, and/or for Legal Reasons. Subject to applicable law, we may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To enforce our terms, conditions and policies for our Business Purposes and as legally required.
  • To respond to legal requests and prevent harm as legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

This Site stores cookies on your computer. These cookies are used to collect information about how you interact with our Site and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this Site and other media.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

Some of our business partners may use cookies on our Site. However, we have no access to or control over these cookies.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We may transfer, store, and process your information in other jurisdictions.

All personal information collected by us may be stored anywhere in the world, including but not limited to, Canada or the United States. Your personal information may be accessible to law enforcement or other authorities pursuant to a lawful request. By providing information to Handtmann, you consent to the storage of your personal information in these locations.

Our servers are presently located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information..

HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes of legitimate business needs.

Handtmann retains the personal information we receive as described in this Privacy Policy for as long as you use our services or as necessary to fulfill the purpose(s) for which it was collected, to resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

Links

This Site may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. Handtmann does not endorse or make any representations about third party websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other website that collects personally identifiable information. Use of any third party websites is at your own risk.

DO WE RESPOND TO DO-NOT-TRACK SIGNALS?

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Opt-Out Procedures

You have the right to opt‐out of receiving information from Handtmann.

In accordance with the Canadian Anti-Spam Legislation, we must offer all email recipients the option to unsubscribe from future emails from Handtmann and its group of companies. Please note that if you decide not to provide us with the personal information that we request, or decide to opt-out of communications, we may not be able to provide you services. You have the right to opt out of certain uses and disclosures of your personal information. Where you have consented to Handtmann storing of your personal information you may withdraw that consent at any time and opt out by contacting us in accordance with this policy as set forth below.

If you have consented to receiving marketing e-mails from Handtmann you can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by clicking here http:/landing.handtmann.ca/UnsubscribePage.html?mkt_unsubscribe. You will then be removed from the marketing email list.

YOUR RIGHTS

You have rights regarding access to your personal information.

You have various rights in relation to your personal information, including the following rights:

  • to obtain confirmation that we are processing your personal information and request a copy of the personal information we hold about you;
  • to ask that we update the personal information we hold about you, or correct such personal information that you think is incorrect or incomplete;
  • to ask that we delete personal information that we hold about you, or restrict the way in which we use such personal information
  • to withdraw consent to our processing of your personal information;
  • to object to our processing of your personal information.

To exercise any of your rights, or if you have any other questions about our use of your personal information, please contact us in accordance with the contact information provided in this Privacy Policy. .

We ask users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.

DO WE MAKE UPDATES TO THIS POLICY?

Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, please contact us using the following information:

Privacy Office
Handtmann Canada Limited
645 Colby Drive
Waterloo, Ontario
Canada
N2V 1A2
info@handtmann.ca